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Renton Honda, Extended Service Warranty Plans and why they both suck!

Renton Honda sucks!

I would have to admit that this is one of my more passionate blogs because it deals with a very distasteful experience I had with Renton Honda (which sucks).  In fact, after reading about my experience I hope that you’ll become a wiser person from my mistake.  I would put this up as one of my Top Ten Stupid Car Mistakes.  So dear reader, please read, learn, and become a better consumer from the lesson I am about to share with you about Renton Honda (which sucks).

 Our car lease for our 2008 Honda Pilot VP was coming up at the end of February 2011.  My wife and I had discuss about keeping the car but decided against it.  We went out and purchased a used Toyota Highlander with cash and now have no payments.  Since our lease wasn’t due until February, we decided to ask Renton Honda (which sucks) if they’d be willing to take the Pilot back early.

 I met with the Used Sales Manager; he gave me the song and dance about the car being worth this much, etc, etc.  It really didn’t matter to me at this point because I was going to turn it in February anyway.  I was ready for them to jerk me around but if they didn’t and I could turn the Pilot in early, then that would be a good thing.  If I can save four months of lease payments, I’m happy!  If not, I’ll enjoy the car for a few more months.  We decide to take their offer, turn the car in early, and save the four months of lease payments and car insurance.

 Then my wife reminds me that we are going to get the extended warranty plan refunded back to us in full.  Or so we thought.  Yes, dear readers, this is where my Top Ten Stupid Car Mistakes comes in.  Back when we first leased this brand new 2008 Honda Pilot VP model from Renton Honda (which sucks), we were pressured into purchasing the extended service warranty for $1500.00.  What?  Are you crazy, Kevin?  You did what?  Is Kevin losing his ability to sniff out bullshit?  You must be asking yourself these questions, right?  Kevin the Eagle Scout, the University of Washington Business School graduate got sucked into an extended service warranty?  What has the world come to? 

Yes, I was the big sucker that day.  Actually, I did resist the pressure cooker sales tactics for a while.  The finance manager (aka The Closer) pressured us into this extend service warranty contract with the promise that if we never used it, we’d get it all back in full.  I clearly remember stating to him that Hondas are great cars, why would I need this?

 His answer, again, was that if we never used it, we’d get all of our money back at the end of our lease.  Then comes the scare tatics….but what if the transmission goes out or the brakes screw up…you are as the lessee have to cover that.  Hmmmm.  That’s not a bad deal then for the extended warranty now is it?  If I don’t use it, I get all of my $1500.00 back when I return the car after the three year lease is up.  Sure, I’m not earning interest on my $1500.00, however if something does go wrong, I’ll be covered.  It’s my wife’s car for work…I want her and her business clients to be safe…I’ll do it BECAUSE I’ll get all of my money back, right?  Yes, that is correct.  That is what I was told by the Renton Honda’s (which sucks) Finance Manager when I was signing the lease papers for a three year lease from Renton Honda (which sucks).  I was buying peace of mind and security for my family.

Flash forward to present day…we return the Pilot to Renton Honda (which sucks) and discuss with the new finance manager about getting our money back for the extended warranty.  Sure, we’ll get it back AFTER they pro-rate our plan.  Say what?  Excuse me?  You said pro-rate?  Why pro-rate?  Is it because we are turning in the car four months early?  Oh no.  The extended warranty plan is a five year plan and you need to keep the Honda Pilot for five years for you to get all of your money back.  What?  Are you serious? 

Why in the world would I purchase a five year warranty for a car I planned to keep for three years?  Does that make any sense at all?  Do I look like a complete moron and I can’t see that five years is longer than three years?  Is 5 years > 3 years?  Gee, I think it is.  So, three years ago, I was a complete idiot and couldn’t figure that out? 

No, I was lied to and cheated by Renton Honda (which sucks) because they used a classic scam (their extended service warranty plan) and they told me was such a great deal.  If I don’t use it, I’ll get all of my money back.  That is what I was told.  Well, that is not the case, is it?  I’m not getting all of money back, am I?  Nope.  Instead I’m getting cheated out of my full $1500.00 because I was lied to by Renton Honda (which sucks).  They are giving me back $646 because of the mileage on my car (it has 33,873 miles and we were allowed 12,000 miles per year).  We are right on target for the lease agreement so why am I not getting all of my money back? 

I lived up to my end of the agreement.  I fully insured the car, I did the oil changes, I kept the mileage on target for the lease agreement and I’m getting screwed over by Renton Honda (which sucks).

Did I mention that Renton Honda sucks?

Am I upset?  YES!  I’m very upset that I was lied to and taken advantage of.  I was told to my face that if I didn’t use the extended warranty service plan I would get it all back at the end of my lease.  Why would anyone with any decent ethics sell me a service product that had a five year requirement when they fully knew ahead of time I’d be returning the car in three years?  It is because they are dishonest and have no ethics.  Renton Honda (which sucks) is full of liars, cheats, and thieves.  I will never do business with them and hope you learn from my lesson.

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